Work Experience

I have a diverse background in linguistics and public service, with experience spanning tech-related language roles, HR development and liaison. I currently serve as a Special Officer to the Deputy State Secretary (Management), from coordinating high-level government communications and briefings to managing the Deputy State Secretary’s schedule to ensure decisions are followed through. As a Johor Civil Service Officer, I am periodically assigned to different state offices—a standard practice designed to develop well-rounded expertise across government functions.

Before moving into government, I worked full-time as a subtitle linguist for Netflix and a language data specialist for Google. I still occasionally take on linguistic projects—translation, copy-editing, or research—when they fit into my schedule.

I also train civil servants on the national language as a Munsyi Muda Bahasa Perkhidmatan Awam (public-service junior language specialist). An active lifelong learner, I continue to explore new skills through courses ranging from project management and design thinking to data analytics.

Government Jobs
Assistant Director (Corporate and Finance)

Johor State Sports Council | Johor

Jan 2024 – Aug 2025

  • Planned over RM25 million budget for administration and operation, including procurement of services, works and supplies using Power BI dashboards.

  • Administered public service operations following strict official procedures and interdepartmental relations, including audit queries and state assembly questions.

  • Managed office assets, records, correspondence, and security following the Malaysian Treasury circulars, National Archive guidelines, the Chief Government Security Officer orders etc.

  • Led the EKSA committee to become an overall champion of the state government-wide conducive work environment initiative with 5 gold and 2 silver awards.

  • Organised weekly team check-ins for wellbeing check and quick work updates, including one productivity tip/lesson per week to encourage a lifelong learning culture.

Assistant Secretary (HR Development)

Johor State Secretary’s Office | Johor

Jan 2022 – Jan 2024

  • Strategised training operations for over 16,000 public servants from over 50 state departments with an RM1.2 million budget, supported by 9 teammates.

  • Liaised with training stakeholders including consultation agencies and service vendors to optimise the use of public funds for the best value.

  • Digitalised and systemised office workflow and records through data management coaching.

  • Administered RM300,000 worth of in-service scholarship funds yearly.

Special Officer to the Deputy State Secretary (Management)

Johor State Secretary’s Office

Aug 2025 - present

  • Act as the primary liaison between the Deputy State Secretary and heads of department, ensuring smooth communication, timely follow-up, and coordinated execution of directives.

  • Consolidate and synthesise departmental responses for weekly Executive Council (Exco) meeting minutes, Chief Minister’s weekly addresses, State Secretary’s directives, and the Johor Royal Council sessions.

  • Provide research and briefing support to the Deputy State Secretary, including preparing background material for the State Assembly speeches and engagements.

  • Oversee and manage the Deputy State Secretary’s schedule, appointments, and key correspondence, ensuring alignment with state priorities.

  • Track, document, and follow up on communications and decisions to maintain accountability across government functions.

  • Attend high-level meetings alongside the Deputy State Secretary, contributing insights and analysis to support decision-making.

Linguistic Jobs
Subtitle Linguist

Netflix via GloZ | Remote

May 2020 – Dec 2022

  • Provided English-Malay timed text for Netflix assets, adhering strictly to technical guidelines surrounding timing rules, cultural sensitivity, forced narratives, key names and person (glossary for consistency), line breaks, character count, reading speed limits, dual speakers lines etc..

  • Maintained impressively low error rates and levelled up to work on crucial assets like trailers and teasers, requiring a deep understanding of language nuances and cultural knowledge.

Associate Linguist

Google via Adecco | Singapore

Apr 2019 – Apr 2020

  • Annotated linguistic data through intent argument parsing for grammar induction.

  • Translated and reviewed message template authoring to ensure accurate and natural language interactions for Malaysian Malay and American English.

  • Collaborated in developing and reviewing the Malay localisation guideline for the Engineering team to cater for Malay-specific requirements

  • Ensured efficient code updates for Malay language features by resolving new key errors, managing change lists, and integrating new keys seamlessly into the codebase.

Book Editor

Patriots Publishing | Kuala Lumpur

Mar 2018 – Dec 2018

  • Refined sentences for style, readability, and tone: smooth awkward phrasing, remove redundancies, and ensure consistent voice.

  • Checked and recommended improvement for flow of chapters/sections, logical argument, pacing, and clarity of ideas.

  • Corrected grammar, spelling, punctuation, syntax and consistency in headings, capitalisation, numerals etc. following Dewan Bahasa dan Pustaka's (DBP) standards.

Linguist

Amazon Polly via Appen | Remote

Mar 2024 – May 2024

  • Evaluated over 70 voice samples using a 6-point rubric to assess likeability, friendliness, professionalism, helpfulness, clarity, and Singaporean telephony suitability.

  • Resolved syllable stress patterns issue in Singaporean English to enhance the language model.

Linguist

TELUS International, Lionbridge AI | Remote

Mar 2021 – Apr 2021

  • Performed natural language processing tasks such as annotation and lemmatisation to analyse and normalise Malay text data.

  • Proposed improvements in annotation approaches to enhance the language processing models.

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